Offshoring new trend remote infrastructure management services

One usually associated with offshoring, especially India, with ADM (application development and maintenance) or BPO services (Business Process Outsourcing)-based. Both have been around for a long time and the initial drivers that encourage companies to outsource their operations, while ensuring the quality of service at a higher cost reduction. Lately, a new trend is getting tremendous potential and is effectively considered the third wave of outsourcing Remote Infrastructure Management Services (wheels).

Remote Infrastructure Management Services is a B2B service that covers all aspects of client care and monitoring infrastructure; including networks, mailboxes, servers, VOIP, Data Center, etc.. All this can be done in place or remotely from the NOC. RIMS get quite a lot of popularity among the CTO in as guaranteed they will get an end-to-end reliable service all aspects of their IT infrastructure. Interest will be driven by changing customer and vendor perspective towards RIMS space and technological advances in recent years.

A Nasscom-McKinsey report, titled 'The Rising Remote Infrastructure management opportunities: establish India's leadership' (released in February 2008) on RIMS estimates that the market for Remote Infrastructure Management Services is located in between $ 96 bn - $ 104 bn. As things stand, less than 1% of this market is taken care of by the offshore vendor. Great potential that lies ahead is a clear indication of how pairs associated with offshoring can change in this domain. Many vendors have realized the potential that offers remote infrastructure management services and has developed tools, processes and global delivery model that can be adapted to meet the needs of clients.

All said and done, a major aspect of identifying the right vendors is a major concern. Some are  for a basic
looking point that can help identify the right vendor will:

1) skills and experi-
Once a company can identify the skills needed outsourcing, it is important to compare the same with labor provided by the vendor. Potential vendors will have a skill that not only manages your requirements, but also related to the set of skills that can be useful in the future, therefore, able to provide support for end-to-end. Needless to say, it makes clear sense to invest with established vendors that have experience in a remote operations as a core competency.

2) Regulation involve- ment
Suitable vendors will be able to take care of all the needs of the clients while ensuring that all operating rules established by government agencies and local governments that followed. It is preferable to go with a vendor that is certified by the international organization for process and quality. Regulations such as data security, reporting, use of unlicensed software is important when outsourcing operations with vendors. Many smaller vendors will tend to use practices that are not acceptable to cut costs. Thorough audit operations

With technology advancing at a pace that has over the past decade, remote monitoring and remote control of the infrastructure has become more efficient and more reliable. With the advent of higher speed on the internet, more and more comfortable with offshoring CTO operations infrastructure for an experienced seller, who does not always need to be in the same city. With most vendors themselves create redundant links to the network of customers, CTO can sleep better knowing that their infrastructure is in safe hands.

Quite clearly, Remote Infrastructure Management Services is gearing up to be not only an effective way to CTO to ensure the reliability and availability of their IT infrastructure while keeping operating costs in mind; RIMS is set to become a major revenue sector as well.

Nikhilesh Murthy enjoys writing and is currently used by Microland Limited, a global pioneer in Remote Infrastructure Management Services www.lookingpoint.com Customers include Fortune 100 companies.